Saveurs des Terroirs, votre boutique de produits fermiers et artisanaux du Périgord

DELIVERY

The delivery times and product availability are indicative. SAVEURS DES TERROIRS.COM is not responsible for delays caused by suppliers or transportation companies. In case of late delivery or unavailability of products, SAVEURS DES TERROIRS.COM will in no circumstances be liable, the buyer can either cancel the order or make use of severance compensation. The delivery of the product will be found by a delivery note signed by the buyer or his agent. If nobody is present at the delivery address specified by the purchaser, the delivery date specified by SAVEURS DES TERROIRS.COM, the purchaser will bear the costs of subsequent delivery so that it actually comes into possession of the product.
The products are delivered to the delivery address specified by the buyer during the checkout process. In case of items delivered at different dates given their availability, delivery time is based on the longest time. SAVEURS DES TERROIRS.COM, however, reserves the right to split deliveries. The participation fee for processing and delivery will be determined on a case by case basis in consultation with the client and the volume and number of additional packages to be shipped.
Delivery rates listed on the site are valid for shipments weighing less than or equal to 50 kilograms. Any order weighing over 50 kilograms will be a special quotation request sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by mail to: SAVEURS DES TERROIRS.COM - 38, avenue de Verdun - 24800 THIVIERS - France.

RECEIPT AND RETURN

The buyer will pay the costs and risks of transporting goods purchased after delivery. Upon delivery of the product, the buyer should check the condition of the goods delivered (damaged or defective products), compliance of the supply contract of sale (quantity, reference, article [s] missing [s]) before to sign the delivery note. The buyer must postpone any anomaly in the form of "handwritten reserves" on the delivery note with his signature or that of his agent.
The buyer will then report its claims, without neglecting the action against the carrier, SAVEURS DES TERROIRS.COM same day delivery or the first business day following the date of delivery by mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The buyer will have to mention his name, his address, the number of the corresponding command, the reference of the items concerned, and a full description of damage, defects and errors recorded delivery.
All return items (s) requires the allocation of a return number by SAVEURS DES TERROIRS.COM. No returns will be considered without this number. The products must be returned in their original packaging, which shall be in perfect condition, otherwise the cost of re-packaging of 30 euros VAT will be charged to the buyer.
In case of breach of duty, SAVEURS DES TERROIRS.COM will not accept any return of the article (s) or a refund or exchange thereof.